Dementia Care Services: Support for Individuals with Dementia

Privacy Policy

Last updated: 09/12/2025

This Privacy Policy explains how With a Little Help Pershore (“we”, “our”, “us”) collects, uses, and protects personal information provided by visitors and clients through our website and services, including our companionship buddy service and elderly care assistance.

1. Information Collected

We may collect the following types of information:

- Personal details: Name, address, phone number, email address, and other contact information.

- Service information: Details about the companionship or care services requested, including personalized care services.

- Website usage data: Information collected automatically through cookies or analytics tools, such as IP address, browser type, and pages visited.

2. How Information Is Used

We use personal information to:

- Provide and manage companionship and care services.

- Respond to enquiries and communicate with clients.

- Improve our website and services.

- Comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

- Consent from the individual.

- Performance of a contract or steps taken before entering a contract.

- Compliance with legal obligations.

- Legitimate interests pursued by us, such as improving our services.

4. Data Sharing

We do not sell or rent personal information. Data may be shared only with:

- Trusted service providers who assist in delivering our companionship buddy service and elderly care assistance.

- Regulatory or legal authorities when required by law.

All third parties are required to keep information secure and use it only for the purposes specified.

5. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Data Security

Appropriate technical and organisational measures are in place to protect personal data from loss, misuse, or unauthorised access.

7. Your Rights

Individuals have the right to:

- Access their personal data.

- Request correction or deletion of inaccurate information.

- Withdraw consent at any time (where applicable).

- Object to or restrict processing in certain circumstances.

- Lodge a complaint with the Information Commissioner’s Office (ICO) if concerns arise about data handling.

8. Cookies

Our website may use cookies to enhance user experience and analyse site performance. Visitors can adjust browser settings to refuse cookies if preferred.

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

This Privacy Policy may be updated periodically. The latest version will always be available on our website.

11. Contact Information

For questions or requests regarding this Privacy Policy or personal data, contact:

With a Little Help Pershore

Email: withalittlehelppershore@gmail.com

Phone: 07932972684

Address: With A Little Help Pershore

This Privacy Policy ensures transparency and compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.